At the heart of HR Management & HR Management Development is coaching skills. Most organisations today subscribe to a strategy that seeks to improve employee productivity through their enhanced involvement in operational matters. To achieve this goal organisations are introducing performance review and development systems.

Agreeing what needs to be done is one thing getting it done is another. To achieve success HR management needs to provide the means and support, and cultivate a developmental culture. This requires coaching skills. Without this, failure to realise individual and organisational development targets may be inevitable.

The coaching skills course is a natural extension of our performance review and development course. For more in-depth professional coaching skills study see our training the trainer programme.

Programme Introduction

Performance review and development appraisal is an essential prerequisite to using coaching skills, for without an understanding of what the organisation expects from the individual in the role or how capably the individual is managing their responsibilities the coach cannot appreciate the development requirement.

Reviews will help the coach and employee with a structured opportunity to meet to identify and agree:

• an assessment of past performance against clear objectives
• future personal objectives, related to business needs
• required competencies, behaviours and values
• personal development needs
• career development opportunities, etc.

See our
Performance Review & Development
Programme

Whilst developmental achievement can be realised through various means what must be central to the individuals development is continued support and involvement by HR management. This requires a different type of relationship, leadership style and managerial skills from that which HR management would use to discharge his / her operational responsibilities, i.e., coaching skills.

Providing the organisation remains committed to the development of its people each and every person will have a part to play. This is the background to this HR management development course in coaching skills which sits at the heart of HR management development.

Developing the manager's coaching skills means that he/she is being charged to work with an employee to develop their performance through the acquisition and application of skills, knowledge and experiences. This necessitates HR management having knowledge and making use of a variety of development and training methods if they are to perform this role effectively.

Therefore before HR management is trained in coaching skills they must be fully committed to the responsibility for human development, without which there is little point in giving them coaching skills! This coaching skills course fulfills all these needs.

This coaching skills course will prepare HR management to fulfill the following functions:

• Agree personal development objectives using the organisation's own staff development framework
• Coach their own staff in technical or managerial skills
• Direct teaching, on a one-to-one basis, skills that are best undertaken this way
• Mentoring (briefing, action-planning, debriefing, review) support to other training undertaken by the company
• Enthuse and motivate staff to learn and develop new skills
  address obstacles to learning using listening and problem solving techniques
• Be able to plan, review, listen and give feedback

This coaching skills training course version is delivered as a three day event